Compounds and isolated Wi-Fi
Some Al Rakah and Al Aqrabiyah compounds isolate TVs from phones. The app opens, streams do not. Use the unit network, Ethernet to the stick, or your own router if allowed.
Do not buy a VPN as the first fix. Change the network, then WhatsApp so we can move the route.
Corniche and North Khobar
Fibre villas are happier than short-let flats. If you live between Dammam and Khobar, read both pages and keep the one that matches the building.