MAG · Formuler

MAG and Formuler boxes portal once, then leave it alone

A lot of Gulf villas still have a MAG or Formuler under the TV from an older subscription. You do not need a Firestick if the portal is healthy. This walkthrough is the portal path — not Xtream in Smarters — written for UAE homes on Etisalat and du.

Intermediate12 min

Setup steps

  1. 1

    Power the box and note the model (MAG 250/254/256/322/324/420, Formuler Z8 / Z10 / Z11, or another Infomir-style STB). Photo the Settings → About screen if you are unsure.

  2. 2

    Find the MAC address (usually Settings → System settings → Network or About). Send it on WhatsApp with the model after we activate a trial or plan. Do not factory-reset first.

  3. 3

    Go to Settings → System settings → Servers → Portals (labels vary slightly on Formuler). Set Portal 1 URL to the exact address we send — https, no extra space, no “www” we did not type.

  4. 4

    Save and reboot from the menu, not by yanking power mid-write. On boot the portal should load the channel list and EPG.

  5. 5

    Favourite beIN, AD Sports and one Arabic entertainment channel. Set the parental PIN on adult or kids profiles if the box offers it.

  6. 6

    If the portal is stuck on “loading” after two reboots, send a photo of the portal screen. Some older MAG 250 units are happier retired for a Firestick 4K — we will say so instead of wasting an evening.

MAG vs Formuler vs a stick

MAG (Infomir) is portal-first: one URL, a simple remote, no Play Store. Fine for live TV. Weak if you want TiviMate, recordings, or easy app updates.

Formuler (Z8/Z10/Z11) is a nicer Android-based box. Many still use the portal; some owners install TiviMate. If you already like MyTVOnline, stay there — we will send the matching login.

If the box is slower than the TV’s own apps, or the store on a 2016 MAG cannot hold a modern EPG, a Firestick 4K is the kinder path. Same subscription.

Mistakes that look like “the server is down”

  • Portal 2 still pointing at a dead reseller. Clear it.
  • MAC never registered, or registered to last year’s seller. We need the current MAC in the chat.
  • Box on 2.4 GHz in a Marina cabinet. Ethernet on MAG/Formuler is worth the cable.
  • Factory reset that generated a new MAC after we already registered the old one. Message us before you reset.

After it works

Leave Portal 1 alone. “Refreshing” every match night is how people paste the wrong URL.

Connection limits still apply: the box plus an iPhone playing at once is two connections.

Frequently asked questions

Often for HD. For 4K beIN we usually recommend a newer MAG, Formuler, or a Firestick. Send the model before you buy hardware.

Send the model — we’ll send the portal.

24-hour trial, no card. Photo of Settings → About is enough if you do not know the name.

Do not factory-reset until we say so. No email.